Semeon AI-Powered Text Analysis Software

Semeon is an AI-driven text analytics Platform empowering Customer Experience (CX). Semeon helps to go pass language complexity such as irony, sarcasm, cultural contexts and biases and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the pulse of what customers mean, not what they are saying. This enables companies build the best customer experience possible informing adequately customer support, marketing, communication, product and innovation departments while supporting organization transformation of processes, culture and overall management.