I have so far taken my Volkswagen here twice and have had nothing but great service from the service department... always get my car sorted as quickly as possible and they explain everything. Definitely worth it rather than taking it to a small shop that waste your time
Car is great, runs well and so far we have had no problems but to be honest the horrible experience we had and continue to have does not make up for the car. Go to a different VW dealer, you will be better off.
No, I would NOT recommend this business to a friend