went into the salon with brown hair wanting it to be abit dark brown with highlight . However I was their from 9:30 am and After 6 hours my hair turned orange and tinted hair and they charged me 360$$ ..I didn't want to pay and was crying they told me I have no choice either I pay or they will bring the security for me and they did so obviously I paid .they kept screwing up my hair and trying to fix it with bleach wich damaged my hair so much. They are horrible