We speak Japanese,Cantonese and English. Hair cut is included shampoo and blow dry. The store is located at 7419 Edmonds st,Burnaby. We are glad if you will like our hair care service. Unfortunately We are not accepting walk-ins and new clients except those who are referred from our existing clients until further notice due to our high volume of clients and limited availability. We basically do not accept new clients by phone. Thank you for your understanding and continued support. grand globe hair salon