STATUS OPEN: Our office is open to the public and we are assisting customers in person. If you prefer to submit your request for insurance online, fill out the 'ICBC Online Request Form' on our website and one of our agents will contact you. If you need further assistance, contact us at the info above. We're located at 1555 Banks Rd, Kelowna, Inside Walmart at the front entrance on the Pharmacy side (formerly occupied by the Portrait Studio) Open 9am - 9pm every day!