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Healthy Planet Head Office
address:47 Railside Rd,
North York ON, M3A 1B2- tel:
- 4164465999
- 416-640-5713
- toll-free tel:
fax:416-446-14website:employees:~ 7 employees work at this location -
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BUSINESS LOCATION
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HEALTHY PLANET HEAD OFFICE CUSTOMER REVIEWS
out of 5 stars, based on 2 ratings. 1 user review.Reviewed by 1 customer
By Ned from Windsor(1 of 1 customers found this review helpful)Horrible experience - inept customer serviceThis review is for the online store: I ordered some tea from them. They sent me someone else's order by mistake, complete with an invoice that had someone else's name on it. When I contacted them, they told me that they needed proof I had actually received a wrong order, and told me to take photos of the shipment and email it to them. Fine, I did. Then they sent me Canada Post info to ship the product back to them. Fine, I did that too. They refused to re-ship my correct order until they had received back their original package, despite the fact that I had already been charged for it. Even after I sent it back, they still didn't re-ship my order. I emailed them repeatedly, and rarely got any response at all. Then they told me they shipped it, but gave me an invalid Canada Post tracking number that didn't exist. My proper order FINALLY showed up after a week of fighting with them, when I finally threatened to go to the Better Business Bureau. Since my experience, I have read multiple reviews online from other people who had exactly the same experience I did. I have never been treated so poorly as a customer, or dealt with such inept customer service. I will NEVER purchase anything from these yahoos again.No, I would NOT recommend this business to a friend-
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Corporate office. We are in healthy food business and mainly to sell to end users and at times to retailers as well as we offer very good prices, almost close to whole sale priceFIND JOBS IN CANADA
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