I have spent over $10,000 on jewellery at this business.
We lost a stone off a ring within a few weeks after purchase and it was replaced at no charge.
5 years later another stone was knocked-out and within a week I got the ring back and only had to pay for the stone and no labour.
Without asking, they buffed it up and it looked like the day I bought it!
I always go here for purchases and service and am NEVER disappointed.