BAD TERRIBLE SALES TEAM AGGRESSIVE RUDE AND INSULTING
I visited this dealership to have a look at the selection of Jeeps offered and test drove a few different options. The salesman, Mikhael, was initially very friendly and understanding of my intentions. He allowed us to test-drive as many vehicles as I liked and afterwards invited us into the dealership to discuss further.
I informed him repeatedly throughout this process that I was going to consider my options and would have to carefully consider whatever price we could agree on before promising such a large investment.
He became more aggressive as the discussion continued. I made an initial offer and he requested my signature and credit cards/ids. I still gave him my ID but refused to hand over credit cards. After speaking with his manager, he returned with a counter-offer. This continued two more times until I hit a number that was satisfactory to my liking and was something I would considered.
When Mikhael returned though, he repeatedly shouted "WE HAVE A DEAL" AS LOUD AS HE COULD AND PHYSICALLY TRIED TO FORCE A HANDSHAKE WITH ME. I pulled back my hand and advised him this wouldn't be happening until I discussed and considered the offer. I asked for a few moments to speak privately amongst ourselves and returned to request the contract I would be signing and his business card. I insisted I was very interested in purchasing the vehicle but would require at least 24 hours to consider. Mikhael then became more aggressive and repeatedly YELLED AT ME... "Don't you want a vehicle??", "You said you wanted a vehicle", "WE HAD A DEAL!" "YOU'RE WASTING MY TIME", "YOU SAID YOU'D BUY THE VEHICLE AT THAT COST!".
I requested my licence back and he threw it at me, IN FRONT OF MANAGEMENT NO LESS, who proceeded to all insult me from their office as I walked out the door shaking my head. They should be ashamed of themselves for the way they spoiled that opportunity.
No, I would NOT recommend this business to a friend