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Shoe Stores  >  Ontario  >  Woodstock  >  Aden Footwear
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  • Aden Footwear

     
    1.0  1 review
    address:
    669 Dundas St,
    Woodstock ON, N4S 1E5
    tel:
    5195372336
    fax:
     
    website:
    adenfootwear.ca/
    employees:
    ~ 12 employees work at this location
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  • BUSINESS LOCATION

    A
    Aden Footwear
    669 Dundas St, Woodstock
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  • ADEN FOOTWEAR CUSTOMER REVIEWS

     
    1.0 out of 5 stars, based on 9 ratings. 1 user review.
    Reviewed by 1 customer
    By from Woodstock
    (8 of 8 customers found this review helpful)
    1.0
    Buyer Beware. Aden Doesn't Back It's Products
    Watch out, if you want shoes that will last more than a month. I bought shoes at Aden Footwear in Woodstock, thinking that I'd get a really good product. It had a good name and sold high-end shoes. But the shoes started to come apart within four weeks. So, I took them back, thinking I'd get a refund or an exchange. But instead of a friendly staff, who wanted to make sure their loyal customer was satisfied, I encountered a stonewall. They gave me the run-around. I was told it was my fault the shoes fell apart. (I'm sorry, did I make the shoes? I don't think so.) Then they suggested I contact the overseas manufacturer to lodge a complaint myself because they don't do that sort of thing. (Yeah, isn't it crazy when a hometown store actually stands behind its product, protects the consumer, and makes sure the consumer is 100% satisfied!) To top it all off, the owner hid in his office while I was there. When I asked to speak to him face to face, he sent a staff person to say, 'He's too busy,' Too busy to speak to a customer! Needless to say, I won't be shopping at Aden again, ever. It's their loss; I spent about $400 per year in their store. They totally miscalculated. They should've refunded me the $100 and reap the reward of pleasing a valued, committed customer.
    No, I would NOT recommend this business to a friend
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