To whom it may concern,
I am very unsatisfied with a company Beaver Valley recommended to us to put in stone steps and retaining wall in the front of our house. I am not blaming Beaver Valley; I only send this as a warning to others. John De Boer Landscaping was a disappointment. I left them to their work for the first 4 days of the job without interruption. The first conversation was to inform me they would not be digging the retaining wall as agreed. A major part of the project was digging a 4 foot deep retaining wall, which was clearly requested, described in the contract and applied to the cost. During the build I was informed they would be only doing a fraction of what we agreed (about 1 foot deep), They waited to inform me that they would be skipping it, until after the 40% deposit was paid. So I ended up with a 12 inch deep retaining wall not the 4 foot we had agreed to, with no reduction to price. There are a few technical things they said they would do to compensate for the change but nothing was done. As the paying customer, I felt like I was not being taken seriously and had lost control of my project.
Not only was the project poorly constructed, they agreed and charged me for things that they later chose not to do, or skipped. I do not recommend them for stone work and am very disappointed.
No, I would NOT recommend this business to a friend